🔒Privacy & Cookie Policy

1. Introduction

This Privacy Policy explains how TVD Neon ("we", "us", "our") collects, uses, stores, and protects your personal information when you visit our website, make a purchase, or interact with us in any way.

We are committed to protecting your privacy and ensuring your personal data is handled responsibly and transparently. By using our website, you agree to the terms of this policy.

2. Information We Collect

We may collect the following types of information:

• Your name and contact details (email, address, phone number)

• Order and payment details

• Communication history (emails, messages, inquiries)

• Device information, browser type, and IP address

• Website analytics, traffic data, and browsing behavior

• Data from cookies and similar technologies

We collect this information directly from you (e.g., checkout forms) or automatically through your use of our website.

3. How We Use Your Information

We use your information to:

• Process and fulfill your orders

• Provide customer support and respond to inquiries

• Improve our website, services, and marketing

• Send order updates, promotional offers, or newsletters (you may unsubscribe anytime)

• Comply with legal obligations and prevent fraud

4. Data Security

We take reasonable technical and organizational measures to protect your information from unauthorized access, loss, or misuse.
However, no online transmission or storage system is 100% secure. Use of our website and data transfer is at your own risk.

5. Sharing Information with Third Parties

We may share limited personal data with trusted service providers to help us operate our business, including:

• Payment processors (e.g., PayPal, Stripe)

• Shipping and logistics partners

• IT, analytics, and marketing service providers (e.g., Google Analytics)

These third parties are required to protect your information and only use it for the services they provide to us.
We never sell your personal data to anyone.

6. Your Rights

You have the right to:

• Access the personal data we hold about you

• Request corrections to inaccurate or outdated information

• Withdraw consent for marketing communications

• Request deletion of your data (subject to legal retention requirements)

To exercise your rights, contact us at support@tvdneon.com.

7. Cookies Policy

Our website uses cookies to improve your browsing experience and analyze traffic.

What are cookies?
Cookies are small text files stored on your device that help us recognize you, save preferences, and track website performance.

How we use cookies:

• To remember what’s in your cart

• To understand which pages are most visited

• To personalize content and ads

• To improve site speed and user experience

You can choose to disable cookies in your browser settings, but some website features may not function properly.

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their content or privacy practices. Please review their privacy policies before providing personal information.

9. Children’s Privacy

We do not knowingly collect personal information from children under 13. If you believe your child has provided us information, please contact us and we will delete it promptly.

10. Policy Updates

We may update this Privacy & Cookie Policy occasionally. Updates will be posted on this page with a revised “Last Updated” date. Please review it periodically to stay informed.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

TVD Neon
📧 Email: support@tvdneon.com
🌍 Website: www.tvdneon.com